One of my proudest moments was the day I got my class 2 drivers license, it was also one of the most nerve wracking days of my life. I had been hired by a tour company in Jasper to be a driver/guide for their excursions on the Athabasca Glacier, so failing was not an option.
Earlier in the day, four other newly hired staff members and I stood in our hotel room in Edmonton, taking turns walking around an odd stack of furniture, pretending to do our bus pre-trips. We had already written our air brake exams, and now was time for the driving test. Although we would be driving coach busses and Ice Explorers at work, our road tests were done in school busses.
We went for our tests one at a time, and I anxiously waited for each person to walk back with a smile on their face to announce that they had passed. I was up last, and to be honest I couldn’t even tell you how it went because I was so nervous that I hardly remember. All I know is that I passed, and we drove back out to the mountains that night, proud as punch and ready to learn how to drive the big busses.
Before you are allowed to drive an Ice Explorer, you have to be extremely comfortable with the coach busses.We went through a fair bit of training on just driving, and then added a talking tour on top of it after to entertain guests as we shuttled them from attraction to attraction.
The tour part was my favourite, and I loved spitting out facts about the wildlife and the landscape to anyone who would listen. And the coach busses were quite fun to drive, especially when guests were shocked that their bus driver was a short blonde woman in her early twenties. But I was ready to move on to the Ice Explorers. I spent a week training one on one with a few of the managers, and had to do one final tour while driving and talking before I could start taking groups out.
Driving an Ice Explorer is quite different from driving a coach bus. There are only 24 of them in existence, each weighing in at about 55,000lbs, and able to carry 56 passengers. They are HUGE, and it was a climb to get into the driver seat. Although they are built specifically for travel on ice, we had to be confident and cautious drivers, while giving a full tour and telling jokes at the same time.
Drivers are equipped with radios, and constantly communication among each other and with dispatch to make sure things are running smoothly. All of the staff lives together at the Icefield, so your coworkers are also your roommates, and everyone looks out for each other.
My Ice Explorer slipped on the ice road one day as I was bringing a full bus back to the transfer bays. My driving style can certainly be described as ‘slow and steady’, but even if you are going slow, you can still slip up on the ice road after it has been warming up in the sun all day. There are always oncoming Ice Explorers sharing the same road, and especially as the summer warms up and the ice road thaws out, you wouldn’t want to get hung up in one of the deep ditches or piles of ice.
I started to feel the back end of my bus sway out and I immediately shifted into neutral as I continued to slide. Our driver trainers were great at explaining to us what to do in these situations, but it is always nerve wracking when it’s actually happening to you. I was still mid tour, explaining what makes glacial ice look so blue when I saw my coworker approaching up the hill in another Ice Explorer. I knew at that point that I was still not stopping and she was moving quickly up the roads towards me. Fortunately she looked up and saw me sliding, then stopped her bus even before I could ask her to slow down over the radio. Another coworker, who was behind me, saw what was going on and called over the radio with some words of encouragement, which helped to ease my nerves a little as my machine continued to slowly slide down the road. I took a deep breath and controlled the slide until I felt the tires finally gaining a little traction.
With a sigh of relief, we were fine. I quickly resumed my tour and make it back safe and sound with my guests. Good training and guidance meant I was prepared for the situation, but as a driver your passenger safety is a top priority and there is nothing quite as nerve wracking. I radioed my manager and and the road was graded so that no one else would slip in the same spot.
One of the things about living and working in the mountains is that you never know what weather you will be driving in. It could snow any month of the year, even through the summer, and especially as we neared the fall we had plenty of snow days. And although the fleets of busses and Ice Explorers look the same, they all have their different quirks. I still smile when I think about unlocking my bus for the day one morning and reading the comments from the previous days driver, “wasp nest somewhere in bus, live wasps may blow out when you turn the air on”.
Working as a professional driver and tour guide has helped me build on so many personal skills. My driving improved of course by trading in a little car for a big bus for a few months, and I developed my public speaking and presentation skills by building and presenting my own tours to guests. I appreciated that the company gave us talking points we were expected to touch on, but we were free to build our own tour in whatever order and with whichever stories we preferred.
I also took great delight in working a job that is stereotypically male-dominated. Nearly every day I would get comments like, ‘are you sure you even know how to drive this bus?’, or ‘wait, YOU are driving?’. On the flip side, I also received overwhelming support from plenty of guests who were happy to see so many young female bus drivers.
I am so grateful for my experience working as a driver/guide and being able to live in such an amazing part of the world.
Until next time, happy exploring!